Your information should stay yours.

Effective August 13, 2026

Who we are

Park Ave Pet Wash is owned and operated by Johnson Family Ventures LLC. This policy explains how we handle information connected with our website, self-service wash, access verification, customer support, and text messages.

Information we collect

Depending on how you use our services, we may collect your name, mobile number, payment transaction details supplied by our payment processor, wash selections, device and technical information, consent records, and communications with us. We do not store complete payment-card numbers on this website.

How we use information

Verify access and send one-time or service-related messages.
Process and document purchases through our payment providers.
Operate, secure, troubleshoot, and improve the wash experience.
Respond to questions and comply with legal obligations.
Send optional promotional texts only when you separately consent.

Text messaging

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of promotional text messages and HELP for help. Consent to marketing texts is optional and is not a condition of purchase. Transactional messages required to complete a requested access or service flow may still be sent when permitted by law.

Sharing and retention

We may share information with service providers that help us operate payments, communications, security, hosting, and support. We do not sell your personal information, and mobile opt-in data and consent will not be shared with third parties for their own marketing. We retain information only as reasonably necessary for operations, records, safety, dispute resolution, and legal compliance.

Your choices

You may request access to, correction of, or deletion of personal information where applicable. You may also withdraw optional marketing consent at any time.

Contact

Call 503-444-9393 or write to Park Ave Pet Wash, 1717 SW Park Ave, Suite E, Portland, OR 97201.